Last updated September 16, 2026
This Shipping & Delivery Policy is part of our Terms and Conditions ("Transport Conditions") and should be read alongside our main Terms: https://www.lumibox.ca/terms-conditions
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Lumibox has no showroom or pickup counter: every order ships directly from the manufacturer or supplier to the delivery address provided.
We represent more than 100 suppliers, so an order that combines products from several suppliers may arrive in several packages.
We offer shipping at the following rates:
| Shipping Method | Shipping Fee |
| Purolator/FedEx/UPS/Freightcom 3 to 5 business days, depending on the supplier |
Calculated automatically at checkout |
All times and dates given for delivery of the products are given in good faith but are estimates only.
We do not offer international shipping.
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
If you have any questions about returns, please review our Return Policy: https://www.lumibox.ca/return-policy
If you have any further questions or comments, you may contact us by:
