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    Frequently Asked Questions

    Lumibox offers 1,500+ commercial and industrial LED lighting products including high bays, panel lights, strip lights, outdoor fixtures, LED mirrors, emergency units and specialty products from leading brands like Arani, Canolight, LumenstarLED, Bazz and more. Browse our catalog.
    Yes, we ship to all Canadian provinces. In-stock items typically ship within 1–3 business days. Special or custom orders may require 2–4 weeks lead time. Contact us for a shipping quote on large orders.
    Returns are accepted within 30 days of delivery, provided the product is unused and in its original packaging. A return authorization (RA) number must be requested before shipping items back. Custom orders are non-refundable. Contact info@lumibox.ca to initiate a return.
    Most Lumibox products carry a 5-year manufacturer warranty. Terms vary by brand and product — refer to each product page for details. For warranty claims, contact our after-sales team at info@lumibox.ca.
    Absolutely. We work with contractors, electricians and businesses on custom and volume orders. Submit a quote request or email info@lumibox.ca — a representative will respond within 1 business day.
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